Program and Communications CoordinatorProgram and Communications Coordinator

Position Overview: 

If you want to play a vital role that has great potential for growth and evolution in an organization that believes that wellness is a human right, please join us. The “Program and Communications Coordinator” is a new position for The Healing WELL. This person will ensure that our volunteers and participant leaders are prepared and supported to facilitate our sessions, offer hospitality and take on numerous other responsibilities. Additionally, this Coordinator will oversee and create content for our “public face” in social media, our newsletter, and newly-created podcast. Equally importantly, this person will lend wisdom and help as The Healing WELL creates more opportunities to promote healing among individuals and the Tenderloin neighborhood as a whole.

This is a non-exempt full-time position, four days on-site and one day remote each week. You will experience:

  • An annual salary equivalent to $60,320/year ($29/hour);
  • Comprehensive benefits including fully paid medical, dental and vision; 401k and 3% employer match; paid vacation; 11 paid holidays and 4 floating holidays; and more.
  • A supportive environment;
  • Meaningful work; and
  • An inspiring community.

Organization Mission and Vision: 

The Healing WELL cares for the mind, body and spirit of the San Francisco Tenderloin community and promotes Wellness, Empowerment, Liberation and Love. We support our neighbors on their life journeys by helping them recover from trauma, fostering their health, and developing their leadership skills so they are able to contribute to the betterment of their community. From offering free holistic healing sessions (like Yoga, Poetry and 12-Steps), to providing healthy food and fresh produce, to offering a Leadership Training Program, we meet our neighbors in their strengths as they strive to build wellness and opportunity amidst the struggles of poverty and homelessness, substance use disorders, and mental and physical health challenges. We also work to build long-term stability in the Tenderloin by collaborating with organizations and advocating for policies that encourage wellness, heal divisions, and address systemic injustice to create a brighter future for those who call the Tenderloin their home.

Position Description: 

  • Recruit, on-board and schedule daily volunteers and wellness session facilitators;
  • Coordinate requests for Healing WELL programs and services in the neighborhood;
  • Create and distribute the monthly calendar of offerings to the community;
  • Coordinate teams of volunteers for larger events;
  • Maintain communication with participants, volunteers, community partners and the broader community;
  • Create content for and post on social media channels, including graphics and/or videos;
  • Create regular newsletters;
  • Assist with the development, creation, release and promotion of the new Healing WELL podcast;
  • Assist with website updates and revisions;
  • Maintain database systems inclusive of donor, volunteer, and participant databases; and
  • Other duties as needed and as skills and interests lead.


  • A warm and welcoming personality;
  • At least two years’ experience working among people coping with poverty and homelessness, substance use disorders, and mental health challenges;
  • Ability to navigate and build rapport with people of very diverse backgrounds and experiences;
  • Ability to respond to challenges while maintaining a sense of calm and groundedness;
  • Excellent organizational, problem-solving, and analytical skills, while managing priorities and workow;
  • Excellent interpersonal listening, oral and written communication, as well as conict de-escalation skills;
  • Familiarity with social media platforms (Instagram, Facebook, LinkedIn), and basic graphic design (Canva and/or Photoshop/Illustrator);
  • Experience creating engaging social media posts and designing basic graphics for social media;
  • Knowledge and ability to utilize video and photo editing software (Adobe Creative Suite, iMovie, etc.) and graphic design to create content;
  • Working knowledge of databases and MS Oce (especially Excel);
  • Experience with posting new content and making basic website revisions;
  • Team player with the ability to work both independently and in close collaboration with others;
  • Commitment to social and economic justice; and
  • Bachelor’s degree with related experience.

Preferred Qualification:

  • Bilingual (especially in Spanish, Mandarin, or Cantonese)

To Apply:  

Submit your cover letter and resume to:

Download Job Description (PDF)