Jobs at Community Initiatives

Thank you for your interest in Community Initiatives.

We are currently accepting applications for the following positions:

Vice President of Client Services
Executive Assistant
Human Resources Business Partner

 

Vice President of Client Services

Community Initiatives is a San Francisco-based nonprofit service organization providing more than 100 different nonprofit projects with fiscal sponsorship services including tax-exemption, accounting and financial oversight, risk management and insurance, legal compliance, grants management, and human resource services.  Our fiscally sponsored projects (FSPs) represent all nonprofit sectors –– arts and culture, education, environment, health, human services, and public affairs.  While the majority of our projects are located in the San Francisco Bay Area, a few operate in other states and international locations.

Summary

The Vice President of Client Services reports to the President & CEO, serves on the Leadership Team and is primarily responsible to ensure that quality services are delivered effectively and timely to clients. The Vice President will also spearhead the acquisition of new clients (especially large budget ones), uphold a strong customer service model with clear accountability for staff, innovate in order to responsive to client’s current and future needs, minimize Community Initiatives’ exposure to risks, and lead a team of hard working Client Service Managers.

Job Responsibilities

  • Oversee the work of the client services team who are the initial points of contact for clients to ensure quality services are delivered effectively and timely.
  • Lead a team of Client Services Managers to ensure the team members are trained, supported, and understand their role and responsibilities, particularly in the areas of grants administration, contracts and agreements review, insurance, lobbying, and client adherence to Community Initiatives policies and procedures. Provide guidance and support to address and resolve problems and issues that arise with the client’s staff or volunteers.
  • Continuously assesses the Client Services Team assignments to ensure appropriate workloads. Support strong working relationships between CI’s managers and client staff and their advisors.
  • Partner with the CEO, the Sr. Leadership Team and the Client Services Team to recruit and secure clients.
  • Spearhead the acquisition of large budget clients.
  • Work with the CFO to develop and implement a clearly defined customer service model and ensure staff is accountability and well trained.
  • Develop a process to effectively assess the quality of our customer service on a regular basis refine the model/approach.
  • Manage the semi-annual report and other tools to understand how the clients are performing, whether Community Initiatives is meeting their needs, and how their needs evolve. Use these tools and other data to create appropriate metrics to inform future services.
  • Develop baseline data to guide services changes to increase client satisfaction.
  • Lead contact with our insurance broker to mitigate risks and control costs.
  • Oversee the process to ensure Community Initiatives is registered appropriately in states where we do business.
  • Design and lead a training program to build the capacity and capabilities of projects; considers partnerships with other organizations.
  • Lead process to implement strategic plan objectives and metrics for department.
  • Work with President & CEO and CFO, participate in process to screen new projects, discern viability and overall fit with Community Initiative’s mission and strategies.
  • Leverage network, make presentations, author thought-pieces and other activities to raise visibility and awareness of Community Initiatives among key audiences.
  • Participate on the Leadership Team, raise issues, lead projects and offer sound advice and relevant perspectives to ensure thoughtful decision-making for the organization.
  • Make regular presentations to the Board of Directors in Board reports and at meetings about the work of his or her department and new potential projects.

Qualifications

Required:

  • S. or B.A. degree in a related field
  • Prior work experience of at least 10 years in a variety of roles and/or nonprofits
  • Prior work experience of at least 5 years managing a team
  • Prior experience of at least 3 to 5 years evaluating programs or projects, comfortable analyzing data
  • Strong strategic thinking, writing and verbal skills
  • Adept at reviewing non-profit financial reports
  • Strong experience and skills in use of systems and technology
  • Comfortable working with lawyers, reviewing legal opinions and contracts
  • Excellent communicator

Preferred:

  • Master’s or graduate degree in a related field (e.g., non-profit management or JD)
  • Understanding the field of fiscal sponsorship
  • Knowledge of the San Francisco Bay Area nonprofit and philanthropic community
  • Prior experience in a philanthropic organization and/or social purpose business
  • Familiarity with grant making, particularly government agreements and fee for service contracts

This is a full-time, 40 hour per week position that includes excellent benefits.  The salary is dependent upon experience.  If interested please send a cover letter with salary expectations and resume to jobs@communityin.org

 

Executive Assistant & Board Liaison

Community Initiatives is a San Francisco-based nonprofit service organization providing more than 100 different nonprofit projects with fiscal sponsorship services including tax-exemption, accounting and financial oversight, risk management and insurance, legal compliance, grants management, and human resource services.  Our fiscally sponsored projects (FSPs) represent all nonprofit sectors––arts and culture, education, environment, health, human services, and public affairs.  While the majority of our projects are located in the San Francisco Bay Area, a few operate in other states.

Job Summary

This position reports to the President/CEO and will provide support to the President/CEO by assisting with scheduling, producing documents and presentations, and preparing for Board and Committee meetings.  In addition, this position may provide administrative support to other office staff.

Job Duties

Supports the CEO

  • Co-schedules meetings along with the CEO
  • Prepares and submits credit card payment requests
  • Creates and maintains files on the shared drive
  • Produces presentations and other documents
  • Maintains confidential information and acts with complete discretion in communicating with others about or on behalf of the CEO
  • Supports the Leadership team by scheduling meetings, developing the rolling agenda, tracking progress and noting commitments
  • Assists with special projects being led by the CEO

Supports the Board of Directors

  • Schedules and sets-up Board meetings and manages logistics
  • Prepares the Board docket, edits and proof-reads, copies, collates and distributes it as well as maintains the official Board books both in the CEO’s office and on-line
  • Schedules Board committee meetings and if required, prepares needed materials
  • Takes the minutes at Board and committee meetings
  • Provides documents and information upon request
  • Maintains mailing list, Board lists, policies and other Board information

Office Administration

  • Performs receptionist duties
  • Orders office supplies
  • Manages vendor relationships, including invoicing and coding: copier, postage machine, technology consultants, telephone, property manager, furniture vendor, carpet cleaners, building managers, etc.
  • Maintains the office calendar, kitchen calendars, and schedules the use of the conference room
  • Responsible for office maintenance
  • Maintains, and annually reviews an ICE (In case of emergency) disaster preparedness plan, including staff contact list
  • Serves as floor monitor for fire drills
  • Maintains desk manual
  • Maintains office keys

Other duties as assigned

Requirements

Minimum requirements:

  • BA/BS degree
  • Three years of relevant work experience
  • Maintaining confidentiality
  • Computer proficiency (Office, Power Point, Excel)
  • Strong writing and editing skills

Preferred requirements:

  • Experience supporting nonprofit Board of Directors
  • Non-profit experience
  • Experience supporting busy senior executives
  • Computer savvy (willing to learn new programs and have input into increasing the electronic maintenance of office files).

 

This is a full-time position that includes excellent benefits and the salary for this position is dependent upon experience.  Interested candidates should submit a cover letter with salary requirements and resume to jobs@communityin.org

 

Community Initiatives is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

 

 

Human Resources Business Partner

Community Initiatives is a San Francisco-based nonprofit service organization providing more than 100 different nonprofit projects with fiscal sponsorship services including tax-exemption, accounting and financial oversight, risk management and insurance, legal compliance, grants management, and human resource services.  Our fiscally sponsored projects (FSPs) represent all nonprofit sectors––arts and culture, education, environment, health, human services, and public affairs.  While the majority of our projects are located in the San Francisco Bay Area, a few operate in other states.

Summary

The Human Resources Business Partner will be responsible for performing human resources duties in the following areas; maintenance of confidential records, recruitment, compensation, coaching, benefits, training, workers compensation/safety, employee relations, performance management, onboarding/offboarding, policy implementation and employment law compliance.  The position reports to the Senior Director of Human Resources and will have a working relationship with the various projects sponsored by Community Initiatives.

Key Responsibilities

  • Maintains HR files in compliance with applicable legal requirements
  • Provides guidance on employee pay changes to the payroll processor
  • Processes benefit enrollments, changes and terminations in addition to annual open enrollment
  • Reviews and updates policies
  • Cobra Administration
  • 401k Administration
  • Monitors sexual harassment training
  • Full cycle recruiting including job postings, creating and placing advertisements, performing initial screening of resumes, scheduling interviews and extending offers
  • On boarding and off boarding to include conducting the new hire orientation and exit interviews
  • Assists Sr Director of HR with various projects
  • Recommends improvements, solutions and/or policy changes to enhance HR service delivery and effectiveness
  • Assist with designing and delivering training
  • Responds to employee questions
  • Processes background checks
  • Maintains I-9 records
  • Administration of workers compensation/safety and leaves of absences
  • Assists with employee investigations
  • Creates and updates job descriptions
  • Additional projects and duties as assigned

Required Qualifications

  • Minimum of 5 years’ experience working within an HR Department which included experience with benefits administration, recruitment and employee relations
  • BA Degree in related area
  • Working knowledge of current HR laws and regulations
  • Proven experience in communicating, influencing and advising clients at all levels of the organization while building trust and credibility
  • Impeccable discretion when handling sensitive and confidential information
  • Ability to handle volume and prioritize workload
  • Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
  • Efficient, detail oriented, organized and the ability to stay productive and calm under pressure with tight deadlines
  • High tolerance for ambiguity in a rapidly changing environment
  • Team player with a positive attitude
  • Ability to work independently
  • Excellent problem solving capabilities and judgment; ability to make sound decisions independently, solutions-driven
  • Excellent follow through on commitments
  • Comfortable with ambiguity, ability to pivot quickly and shift direction
  • Ability to train/educate workforce on company policies

Preferred Qualifications

  • HR experience in the non-profit sector
  • Master’s Degree

This is a full-time position that includes excellent benefits and the salary for this position is dependent upon experience.  Interested candidates should submit a cover letter with salary requirements and resume to jobs@communityin.org

 

Community Initiatives is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

“Without Community Initiatives, California would not see the impact of hundreds of beneficial projects. They are an important part of our nonprofit landscape.”
Pamela H. David EXECUTIVE DIRECTOR, WALTER AND ELISE HAAS FUND